Terms of Service - Thinkata

Agreement to Terms

By accessing or using Thinkata Intelligence's ("Thinkata", a Triad Logic LLC company) website (thinkata.com) and any of our services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our website or use our services.

Intellectual Property

The content on our website, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Thinkata Intelligence (a Triad Logic LLC company) or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Thinkata Intelligence.

User Content

If you submit any content to our website, you grant Thinkata Intelligence a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Voice Interaction Service

Our website offers voice-enabled conversational AI features that allow users to interact with our services using voice commands. By using these features, you agree to the following terms:

The voice interaction feature is only available to registered users who are signed in to their accounts.

No audio is recorded or stored. Your voice is processed in real-time to provide responses.

Transcripts (text versions) of your voice interactions may be temporarily retained for up to 24 hours for processing and quality assurance, after which they are deleted.

These transcripts are not used for marketing, profiling, or shared with third parties.

Your voice conversations remain private and transient.

You are responsible for ensuring that your use of the voice interaction feature complies with applicable laws and regulations, including GDPR if you are in the EU/EEA.

You agree not to use the voice interaction feature to transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable content.

We reserve the right to modify, suspend, or discontinue the voice interaction feature at any time without notice.

If you are located in the EU/EEA, you have the right to request access to, rectification, or erasure of your data. Since transcripts are deleted within 24 hours, please contact us immediately if you have concerns about your data.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and personalize content.

By using our website, you consent to our use of cookies in accordance with our Privacy Policy and Cookie Policy.

You can manage your cookie preferences through your account settings or our cookie consent banner. However, please note that disabling certain cookies may affect the functionality of our website.

For more information about the cookies we use and how to manage them, please refer to our Cookie Policy.

Prohibited Activities

Using our website or services for any illegal or unauthorized purpose
Violating any laws in your jurisdiction
Attempting to interfere with, compromise the system integrity or security, or decipher any transmissions to or from the servers running our website
Taking any action that imposes an unreasonable or disproportionately large load on our infrastructure
Uploading invalid data, viruses, worms, or other software agents
Collecting or harvesting any personally identifiable information from our website
Using our website to send unsolicited email, or "spam"
Impersonating another person or otherwise misrepresenting your affiliation with a person or entity
Attempting to access or use the voice interaction features without proper authentication
Recording, storing, or redistributing the responses generated by our conversational AI service

Limitation of Liability

In no event shall Thinkata Intelligence, Triad Logic LLC, nor their directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use our website or services.

Indemnification

You agree to defend, indemnify, and hold harmless Thinkata Intelligence, Triad Logic LLC, their officers, directors, employees, and agents, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of our website or services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify or replace these Terms at any time. By continuing to access or use our website after any revisions become effective, you agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms, please contact us at legal@thinkata.com.

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